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Safe CX

What is Safe CX?

Safe CX is a national first in combining customer experiences with strong cyber security hygiene.

Safe CX is a simple, scenario-based programme that blends cybersecurity and customer experience so you can build trust, safety and clear communication into every customer touchpoint.

Safe CX provides:

  • A customer-centric framework based on real scenarios

  • A new Trust Assurance Rating to share

  • Clear actions to prevent issues, better respond to incidents and keep customers informed

Safe CX can:

  • Protect your revenue by keeping customers confident under pressure

  • Ensure fewer costly incidents and deliver a faster recovery

  • Provide happier customers and build a strong reputation

See how vulnerable your customer journeys are today and learn where Safe CX can protect trust whenever things go wrong.

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Frequently asked questions

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